Customer Satisfaction and Customer Retention 青云英语翻译 请在下面的文本框内输入文字,然后点击开始翻译按钮进行翻译,如果您看不到结果,请重新翻译! 翻译结果1翻译结果2翻译结果3翻译结果4翻译结果5 翻译结果1复制译文编辑译文朗读译文返回顶部 客户满意度和客户保留...
Customer retention:The first and most obvious advantage of having a customer service plan in place is to keep customers happy. It means listening to concerns, being empathetic, and easing issues related to product availability, payment, returns, and technical support. Showing that a company cares ...
and Ghauri, P.N. (2004). Service quality and customer retention: building long-term relationships. European Journal of Marketing, 38(11/12), 1577-1598.Venetis, K.A. and Ghauri, P.N. ( 2004 ), “ Service quality and customer retention: building long-term relationships ”, European ...
客户保留(Customer Retention) ,是指企业为防止客户流失和建立客户忠诚所运用的一整套策略和方法。大家都在说,保留一个 … www.baike.com|基于55个网页 2. 客户保持 客户保持(customer retention)对银行的利润底线有着惊人的影响,远远超过规模、市场份额、单位成本和其它许多通常认为与竞 … ...
customer retention 客户保留 网络释义 1. 顾客保留 2. 顾客维系/保留 例句:1.The key to customer retention is superior customer value and satisfaction.保住顾客的关键是创造更高的顾客价值和顾客满意度。
What is the difference between customer loyalty and retention? We're also tackling 6 points on how to boost customer loyalty and retention.
Customer retention:Pay attention to what happens after the customer disconnects. Has a frustrating customer service experience contributed to churn? Customer effort:Are you putting too much onus on the customer? Determine ways to reduce customer effort. For example, you may create an easy-to-find...
What are customer satisfaction and customer retention? Customer satisfaction (CSAT) is a measurement that defines how satisfied your customers are with your product or service. It shows how well you meet your customers’ expectations, not just in terms of what you sell but also in your overall ...
Service Quality, Customer Satisfaction and Customer Retention in the hospitality industry: Keys to achieve tourism growth. S. Melisidou 1, N. Theocharis 2 Dpt. Of Tourism Administration, T.E.I. of Athens, Athens, Greece, Tel: +30 6974366280, Fax: +30 2103212276, E-mail: smelisidou@gmail...