Stick with the conversation and find out what’s beneath each message or customer complaint. Empathy and understanding why a customer is frustrated (and acknowledging any effort they’ve already put into solving the issue themselves) can go a long way towards finding a resolution that makes ...
Mention some additional compelling achievements that you’re proud of. Quantify your achievements whenever possible: Useaccomplishment statements. They’re a powerful way of showing how you’ll excel at the job. And remember to keep it short and sweet. Read more here:How Long Should a Cover Let...
Customer service skills come in handy in many different professions. When applying for a job that involves dealing with clients, you should definitely put your customer service skills on a resume.I'll teach you exactly how to do it, plus I'll show you some great customer service skills examp...