文章第二句"CRM"s goal is to create a cooperation among sales,marketing,and customer-service activities within an organization in order to obtain and retain customers"说明客户关系管理的目标是在企业的销售、市场和客户服务活动之间建立合作关系,从而获得并维持客户"。"得到并维持客户,进而促进销售"正是这...
Consulting, Implementation, Support for CRM application such as Salesforce.com with solutions for Sales, Service and Marketing. We support local (Thailand) and global development.
Explore marketing features Journey Orchestration Zoho CRM doesn't just give you deep capabilities across sales, marketing, and service independently—it also helps you manage all functions together in the context of the customer journey. The customer journey begins from the first point of contact with...
Customer Relationship Marketing: The Ultimate Guide to the Efficient Use of CRM. Wiesbaden, Germany: Friedr. Vieweg & Sohn Verlagsgesellschaft mbH.Deloitte Consulting (2001). CRM: A guide to marketing, sales and service transformation. In SCN Education B.V. Customer Relationship Marketing: The ...
HubSpot is a CRM powerhouse with a free edition that outshines many paid CRMs on the market. Whether you choose the free or paid version, HubSpot CRM works across marketing, sales, and customer service teams. It’s a great option for just about every business looking to improve customer ...
Operational CRM:‘reengineering the customer-facing business processes and systems to ensure the efficiency and accuracy of day-to-day operations across sales, marketing and customer service’. Analytical CRM:Storing, extracting, interpreting and reporting on customer data – to optimise business decisions...
Marketing, SalesWWW.AVISO.COM BigtincanMarketing, SalesWWW.BIGTINCAN.COM Bright PatternCustomer ServiceWWW.BRIGHTPATTERN.COM CalabrioCustomer ServiceWWW.CALABRIO.COM CallMinerCustomer ServiceWWW.CALLMINER.COM Cisco SystemsCustomer Service, Marketing, SalesWWW.CISCO.COM...
CRM software is technology that provides a central hub for businesses to easily capture, organise, and analyse all of their customer data. That data enables businesses across three main processes: sales, marketing, and customer support — helping each user understand, collaborate, and act on custom...
Bring together marketing, sales, and customer service workflows to automate repetitive work so teams can focus on tasks that grow the business. Improve customer retention Offer customers a streamlined experience, no matter how they connect: including chat, call centers, email, social channels, and ...
CRM software is technology that provides a central hub for businesses to easily capture, organise, and analyse all of their customer data. That data enables businesses across three main processes: sales, marketing, and customer support — helping each user understand, collaborate, and act on custom...