Brands wanted an “in” to the consumers’ private space. Now that they’re there, they need tochange not just the message, but also the medium in order to keep up. That means usingmessaging apps, chatbots, live chat support, and more. These tools ofconversational commerceare coming into...
Amazon Lex reduces multi-platform development efforts, allowing you to easily publish your speech or text chatbots to mobile devices and multiple chat services, like Facebook Messenger, Slack, Kik, or Twilio SMS. Today, we added a Visual Conversation Builder (VCB) to Amazon Lex—a drag-and-...