As chatbots and brand messaging strategies develop, purchasing within the messaging platform will become commonplace.The user journey will become a far less predictable, omnichannel process. It will be more important than ever to understand your customers’ needs and to speak to them accordingly. In...
Graph-Based Conversational AI: Towards a Distributed and Collaborative Multi-Chatbot Approach for Museums. Appl. Sci. 2021, 11, 9160. [Google Scholar] [CrossRef] Vidu, C.; Zbuchea, A.; Pinzaru, F. Old Meets New: Integrating Artificial Intelligence in Museums’ Management Practices. Strateg....
Live chatwidgets can launch on company web pages to provide instant customer support and service — in another easy way that might be more convenient for your customers. They require full-time dedication to operate successfully, so some businesses turn to ...
Graph-Based Conversational AI: Towards a Distributed and Collaborative Multi-Chatbot Approach for Museums. Appl. Sci. 2021, 11, 9160. [Google Scholar] [CrossRef] Vidu, C.; Zbuchea, A.; Pinzaru, F. Old Meets New: Integrating Artificial Intelligence in Museums’ Management Practices. Strateg....