The current advances in Artificial Intelligence (AI) are likely to have profound economic implications and bring about new trade﹐ffs, thereby posing new challenges from a policymaking point of view. What is the impact of these technologies on the labor market and firms? Will algorithms reduce ...
Using Deep Learning to Predict Human Behavior Consider the “Predictive Vision” experiment. Researchers with MIT’s Computer Science and Artificial Intelligence Laboratory (CSAIL) trained the deep learning system to predict whether characters in scenes from shows like “The Office” would hug, kiss, ...
The evolution of social media and consumer behavior has transformed customer service interactions. Before social, consumers could expect to interact with a brand by calling, emailing or visiting locations in person—complete with the infamous wait times to talk to a representative. Today, social is ...
In the nexus of AI, marketing, and consumer behavior, a systematic consolidation of the theoretical and practical implications remains elusive. Addressing this, our study embarks on a Systematic Literature Review (SLR) with bibliometric analysis, leveraging the PRISMA framework to unearth and integrate...
Artificial intelligence (AI) is a scientific field that pursues, through techniques inspired by nature, the development of intelligent systems that mimic aspects of human behavior. Advances in AI have consolidated an area of knowledge known as machine learning, which comprises techniques that allow lea...
Artificial Intelligence To say the least, artificial intelligence (AI) is developing with extraordinary speed. ChatGPT, an AI chatbot developed by OpenAI, is the fastest growing online service in history (Ahuja,2023). The implications of AI for behavioural science may be particularly significant, ex...
In our latest Capgemini Research Institute report, what matters to today’s consumer 2024, we take a closer look at how consumer behavior is changing today and the factors that are shaping it. Explore now
Artificial intelligence (AI) has the potential to change consumer behavior. However, despite billions of consumers using mobile smart phones, adoption of (artificial) intelligent voice assistants, like Siri, is relatively low. A conceptual model was constructed to determine the influence of consumer tr...
The way consumers shop—whether digitally or at a brick-and-mortar store—has changed greatly during the pandemic. And this shift in behavior will only continue to transform in a post-pandemic world. Learn more about the actions of consumers as it pertains to shopping, buying, and spending. ...
Consumer behavior is always changing, but over the past few years, there have been big shifts that require businesses to reset their thinking – and turn their attention to what really matters to consumers right now. We can see this changing tide across a couple of key traits: Consumer spendi...