The Customer Interaction Center (CIC) is a working interface for call center agents who have direct contact with customers. Components that are provided by SAP can be added to this interface meaning that it can be adjusted to meet the requirements of a company and the individual business areas...
aOn Site the interaction between the Customer and the Supplier’s design subcontractors is carried out through the Supplier’s Representation Office at Site. 在站点顾客和供应商的设计转承包商之间的互作用通过供应商的表示法办公室被执行在站点。[translate] ...