Contact Centre Management Contact Centre Agent(离职员工)-N1 City Goodwood-2015年11月12日 Very stressful, but manageable; Targets needs to be made; The work load not the problem; management is the problem don't know how to manage there staff members; Salary is poor ...
Key informants within the call centre industry were also interviewed, such as the CEO of Contact in Gauteng; the CEO of KZNonSource; the CEO of Business Process Outsourcing enabling South Africa (BPOeSA); and a well-placed insider within the call centre industry in the Cape who did not ...