BMC Helix ITSM is the next generation of Remedy. BMC Helix ITSM delivers industry-leading, next gen service management on your choice of cloud.
Looking for BMC Remedy ITSM? BMC Helix ITSM is the next generation of Remedy Learn more about BMC Helix ITSMWatch a demo Datasheet: BMC Helix ITSM View now › Incident & Problem Management Create and resolve incidents faster with intelligent, context-aware, and proactive incident matching. ...
Looking for BMC Remedy ITSM? BMC Helix ITSM is the next generation of Remedy Learn more about BMC Helix ITSMWatch a demo Datasheet: BMC Helix ITSM View now › Incident & Problem Management Create and resolve incidents faster with intelligent, context-aware, and proactive incident matching. ...
ServiceRequest IncidentManagement ChangeManagement AssetManagement CMDB TheDemodataisbasedonRemedy/HelixITSM20.08v3 DemoEnvironmentandAccess DemoEnvironment ThedemoisdonusingtheBMCDemoCloud(BDC).TheBDCisNOTan“alwayson”environment;ithastobescheduledtorunwithina3-dayperiod. ThedemoisbasedontheDigitalServiceManagem...
BMC ® Remedy ® IT Service Management 7.0
BMC Remedy IT Service Management是第一个经 Pink Elephant 的 Pink Verify 程序认证符合 ITIL 兼容性最低功能要求的服务台方案。该方案提供了一套安装即用的集成式功能,包括由 ITIL 所指定的服务台功能、事故管理功能、问题管理功能、配置管理功能和服务级别管理功能等...显示全部 ...
Service Management Solutions BMC Helix Data Manager The fast path to migrate data and applications from Remedy to BMC Helix ITSM. Learn more BMC Helix ITSM Predictive IT service management for your modern enterprise Learn more BMC Helix Digital Workplace Engaging omni-channel experiences to ...
BMC Remedy ITIL工具 | 工具链 BMC Remedy IT Service Management是第一个经 Pink Elephant 的 Pink Verify 程序认证符合 ITIL 兼容性最低功能要求的服务台方案。 该方案提供了一套安装即用的集成式功能,包括由 ITIL 所指定的服务台功能、事故管理功能、问题管理功能、配置管理功能和服务级别管理功能等。
BMC Remedy offers several IT service management products targeted at organizations of varying maturities. What can you do with Capacity and BMC Remedy? Create a ticket. Approve a ticket. What is the status of the Hopkins ticket? BMC Remedy Features: Incident and problem management Change and rele...
Remedy Customer Support 自动化服务支持流程,闭环客户交互的解决方案。配合呼叫中心,提供客户、基础设施和服务的全面视角。 Remedy Quality Management 有效的管理产品和服务缺欠,将客户投诉和申告转化为优化产品和服务的动力。 Remedy Web Self Service 提供一对一的客户交流平台,建立客户忠诚度,将呼叫中心转化为利润中心...