(1692 reviews) BOSSDesk BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional customer experience! With rapidly increasing service requests, is your company maximizing its investment in your service management solutio...Read moreabout BOSSDes...
(1689 reviews) Giva Giva is a cloud-based IT help desk that offers ticketing, knowledgebase, asset management, change management, dashboards, self-service portal, user satisfaction surveys, reporting and a mobile app at a very affordable price. Giva is intuitive and easy-to-u...Read moreabo...
Learn about help desk ticketing systems and how they help businesses scale while delivering great customer service.
10.Vision Helpdesk This is another help desk ticketing system. Numerous customer service products from Vision Helpdesk are ideal for IT and customer service teams. This solution is perfect for teams that need to place an emphasis on security for their customers’ data, thanks to its satellite hel...
LiveAgent is a comprehensive web-based multichannel help desk software and IT helpdesk ticketing system. It seamlessly integrates communication channels, including Email, Voice, Chat, Facebook, and Twitter, into a unified interface for efficient support management.Read More About LiveAgent ...
Learn more Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more LiveAgent 4.7 (1663) Capterra Shortlist Visit Website Award-winning help desk, ticketing, live chat, and call center ...
Looking for a Free Help Desk Software? Based on our experience, here are our top 12 best help desk ticketing systems. Take a look!
14. Vision Helpdesk Vision Helpdesk is a multi-functional help desk, service desk, and live chat software that provides tools for companies to manage their customer support and IT resources efficiently. Key ticketing features: SLA rules Ticket properties customization ...
Capterra scores products on two dimensions - User Ratings and Popularity - based on data from verified user reviews, public data sources and data from technology vendors. Visit the Capterra Shortlist View Profile We are a support ticketing and live chat solution designed to give B2B SaaS companies...
Ticket Status Options - The status of tickets in the helpdesk ticketing system will keep changing as the queue moves. You should not have the same ticket status until the customer query is resolved. Customize your ticket status as it changes and keep your customers updated with the latest statu...