Helpdesk Software reviews - this reviews lots of free and commercial help desk software soluton, both SaaS (on-demand) and on-premise
Find the best Helpdesk software for your business ✓ Verified reviews ✓ Features ✓ Pricing ✓ Pros and cons ✓
Rating: 4.4/5 ⭐️ (40+ reviews) osTicket is another open source helpdesk ticketing system known for its simplicity and ease of use. It offers features such as support ticket system management, email integration, and knowledge base creation. With its intuitive interface and robust functionality...
OverviewRatings + reviewsDetails + support The intuitive internal helpdesk system to manage all your employee’s requests. Happy employees lead to business success. Give them the care they need with Helpdesk, a free to use internal ticketing system by Ignatiuz. Helpdesk is designed to facilitate ...
The admin can view and manage details of all admins, along with editing, adding, deleting, and overseeing organization-wide tickets, including email ticketing, reassignment, FAQs, custom fields, and reports. Explore the benefits of our licensed version tailored to meet the needs of potential cust...
LiveAgent is a helpdesk software that aims to make customer interactions effortless. With tons of features and tracking capabilities, it’s easy to address customer requests, escalate issues, and provide solutions. The advanced ticketing system sends all requests to one universal inbox so you can ...
Here are some of the most popular and beneficial helpdesk software features you should be looking out for: 1. Multiple channels Your shoppers will use Instagram, Facebook, Email, Chat, SMS to contact you. It's essential to pick a ticketing system that has support for all these channels. 2...
UHelp is a user-friendly ticketing system that streamlines communication and collaboration among agents, enabling efficient customer support. Email To Ticket The Email To Ticket feature in UHelp helpdesk allows customers to submit tickets by sending an email to the designated support email address. ...
Ticketing software and an efficient ticketing system make it easy for customers to contact a company & for companies to respond to inquiries.
Branding: You want to give your customers a consistent experience, so look for ticketing software that allows you to add your logo and use a custom URL. 7 Hidden Benefits of a Ticketing System Ticketing software simplifies customer support, but that’s not the only reason to invest in a tic...