Businesses nowadays should focus on the demands of their customers and be audience-driven. However, adjusting internal and external operations to achieve these goals is difficult without thorough customer care
Perception refers to the viewpoint of the individual that reflects the behavior towards work. It changes the senses of the individuals into meaningful measures for the firm. It is considered important for creating meaningful informatio...
The need to pitch appropriately to the target audience (for example board level versus technical) was also noted – the need to support awareness and understanding of needs goes in both directions. Future work will engage with stakeholders in organisations adopting hardware, building case studies in...