Assertive communication involvesclear, honest statements about your beliefs, needs, and emotions. Think of it as a healthy midpoint between passive communication and aggressive communication. When you communicate assertively, you share your opinions without judging others for theirs. Is assertiveness good ...
Conflict is an inevitable part of close relationships and can take a negative emotional toll. It takes effort to ignore someone or be passive aggressive, and the anger or guilt we may feel after blowing up at someone are valid negative feelings. However, conflict isn’t always negative or u...
The hospital becomes an extension of the physician; the payer generally meets most of the bills generated by the physician/hospital, and for the most part the patient plays a passive role. We estimate that about 75 to 80 percent of healthcare expenditures are determined by physicians, not ...
The primary strategy of such Moods is to convince the host that it shouldn’t change anything about its environment or its behavior. The Bad Mood feels threatened by changes in physical surroundings, new habits, curiosity, and any effort by the host to move life forward in any way. Unaware ...
The notion of“what could go right?”is not just a blind state of Pollyanna. Instead, it’s a powerful frame of mind. In the example previously cited, let’s see how it might work. When the customer declares his intention to stop doing business with us, we immediately ask the question...
Unfortunately, the waiting-it-out approach often leads to passive aggressive behavior, which is bad for the organization. • Obviously, the Playbook does not help you with this strategy, but the Playbook, with an emphasis on promoting a consistent process, can make the daily data governance ...
Direct and active forms of aggression can be quite risky, leading to injury or even death. Thus, most people prefer to use indirect and passive forms of aggression instead. Functions of Aggression Aggressive acts may also differ in their function. Consider two examples. In the first, a husband...
Researchestimates the cost of workplace drama at over $350 billion per year in the United States. The top energy drains caused by drama are: gossip, lack of follow-through, absenteeism, passive-aggressive behavior, resisting change, and unproductive meetings. One hospital lost $13 million on a...
When it comes to alpha males, many people feel that he is looking for another version of himself. As a matchmaker, I can tell you that isn’t always true. Alpha males are looking for theentire package, but they need to consent to him or be a bit more passive because they believe the...
Passive plant defense comprises physical and chemical barriers that prevent entry of pathogens(病原体), such as bacteria, or render tissues unpalatable or toxic to the invader. The external surfaces of plants, in addition to being covered by an epidermis(表皮层) and a waxy cuticle, often carry...