You'll get an automatic refund for delayed or canceled flights Thefirst rulemandates that airlines promptly refund customers when flights are meaningfully disrupted or delayed. Airlines will have to refund customers the full ticket prices, including airline-imposed fees, as well as government taxes an...
Similarly, Lukacs said the new regulations wouldn’t be of any help to those passengers who have already had their flights cancelled. “This would provide no relief to passengers who have been shortchanged,” Lukacs said. “Regardless of what they do with the regulations, the law is ...
The federal government is directing the Canadian Transportation Agency to strengthen rules that require airlines to refund passengers for cancelled flights. In a statement Monday, Federal Transport Minister Marc Garneau said the pandemic has highlighted a gap in Canada’s protections for airline pas...
In response to a question about whether the government was aware of regulation gaps prior to the pandemic, Transport Canada spokeswoman Allison St-Jean didn’t answer directly. “We are encouraged by recent efforts by air carriers to provide options for cancelled flights and refunds in some...
The U.S. Department of Transportation's new rules mandating automatic refunds for significantly delayed or canceled flights are in effect just in time for the holiday travel season. While these changes don't significantly change what you're entitled to, they provide clarity and should make it ea...
Starting on June 25, the Department of Transportation will require airlines to provide full cash refunds for issues like cancelled flights and significant baggage delays. According to the DOT, “Any cancellation or significant change in a flight is eligible for a refund, regardless...
Great work. Got my compensation in 2 cases of Vueling flights with delays over 3 hours. First case took 2 or 3 months until I got the money, and the second case took only one month. Will definitely contact them again if needed.
As written in a recent Reuters story:“Airlines must reimburse customers for flights cancelled because of the COVID-19 pandemic, the European Union transport chief said on Wednesday, rejecting calls by carriers to relax EU rules and allow an EU-wide waiver of refund obligations.” It seems that...
flights. Though this violates the rules set forth by the Department of Transportation (DOT), carriers got creative in how they interpret 'canceled flights'. In fact, on Monday, I reported abouttwo U.S. carriers who are blatantly defyingthe refund rules by redefining the meaning of a canceled...
Delaying and refusing refunds for cancelled flights due to lockdown results in ‘abysmally low’ scores in Which? survey