When working in customer service, you will be dealing with many different situations and with various types of customers who want to resolve their problems. You have to help them. They could take their business elsewhere if you leave them without a solution long enough. What types of customers...
What types of customers can you expect, though? How do you pick an approach that will work and turn new customers into loyal customers? And how do you deal with angry customers that could make chats difficult? Read on to see the types of customers you can expect to meet when handling sa...
The 10 types of customer service Frequently asked questions Excel in every type of customer service with Zendesk Why do you need different types of customer service? You need different types of customer service because your customers aren’t all the same. Some people prefer to call your service...
10 Sales Personality Types: What Type of Salesperson Are You? Discover the type of personality you have below! 1. Order Taker Order takers don’t persuade customers to buy products, upsell or cross-sell; instead, they book customer orders and pass information to the relevant department. These...
They want lots and lots of case studies. They want to speak to all your current customers. It’s OK to be skeptical about something, but if they treat it like a jury cross-examining a convict- that’s a problem. They hesitate to sign a contract, and they will often ask you to do...
Or what if the dyes cause allergic reactions in some customers? If you aim to become the next big thing in online fashion, you might be willing to take on more risk to expand faster. But if you’re looking to run a modest side hustle, a more conservative approach might be better. ...
Customers Case studies ROI of BetterUp Resources Research Content library Courageous leadership development hub Center for Purpose & Performance Center for Daring Leadership: a groundbreaking partnership that amplifies Brené Brown's empirically based, courage-building curriculum with BetterUp’s human ...
Comparison infographics are an effective way to directly compare 2 things. Whether you want to show people how surprisingly healthy a food or beverage is, or tell potential customers about why your product is better than another, comparison infographics are the way to go. You can even mix in ...
Insurance-related fraud targeting small businesses comes in many forms. One of the most common types of fraud is when scammers disguised as customers claim a “slip and fall” accident or some other type of injury occurred at your business. ...
Mascots can be a good way of getting customers to connect to your brand, as people tend to naturally resonate with other humans or characters. You can also use a mascot to create a fun, playful vibe that will appeal to your audience, which explains why companies targeting children and famil...