And at the end I got call from you and I have to cancel my order because I can’t wait whole night for the food. You people don’t have customer care number also and if anyone chat with you they can’t get any solution from there. I am totally done from Zomato not going to ord...
Good luck talking to their low iq customer support. Date of experience: August 09, 2024 Veena Mehta 1 review IN Jul 21, 2024 The zomato is fraud site The zomato is fraud site , they are Gangesters with guns, they delivered dirty food,eaten by there staff, they cancelled the order ...
Moreover, Zomato’s customer service provides online customer support with a mandatory rating mechanism. Customer support chat is available round the clock and call services are available to customers in case they feel the need to inquire about any problems they might face. It provides different in...
Users should be allowed to add or delete items in the cart. Also, be able to apply the promo code. Payment gateways should be safe and secure. Customers should be able to track the location of the delivery person and know where their order has reached. Customer support services. This can...
reduction in number of instances Overview Zomato is an India-based restaurant aggregator, food delivery, dining-out company with over 350,000 listed restaurants across more than 1,000 cities in India. The company relies on data insights to enrich the customer experience and improve cost efficiencies...
4. Strong Customer Support Zomato bases its operations on client pleasure. Thecompany’s investment in an intelligent chatbot system and a 24/7 support crew ensures that client inquiries and concerns are resolved quickly. This commitment toservice excellencekeeps Zomato at the top and builds client...
after 6 hours the customer support chat replies after I had mentioned the issue again, and said refund will take 2-7 days -‘s no compensation can be given. Before we ended our chat conversation, he asked me to rate this chat positively as I would be rating the chat not the restaurant...