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Before diving into specific solutions, let’s understand why integrating project management capabilities with help desk software is crucial: 1. Seamless Issue Escalation: Easily convert complex tickets into development tasks. 2. Enhanced Cross-Team Collaboration: Bridge the gap between support, development...
客户的快速增长也表明客户服务已经成为众多公司的关键需求。该公司最受欢迎的产品是Zendesk Support，该产品有大约84000个付费客户帐户。它的第二大热门产品是Zendesk Chat，拥有40600个付费帐户。剩余的39400名付费客户使用Zendesk的其他产品，其中也包括多个产品的捆绑包。Zendesk support与来自澳大利亚公司四Atlassian的Jira...
Surpass human staffing limitations. Tap into BLEND’s global network of 25,000 translators with the help of our Multilingual Help Desk solution. Hybrid Language Solution Incoming customer support requests are machine translated for maximum cost and time efficiency. Outgoing responses are then written in...
Support.com是向美国的家庭和小型商业企业提供技术支持的领导者之一。他们的专业技术专家团队有能力立即排除问题。此外,他们还提供设置配件或网络、选择设备等项目的专业建议。该软件可以从一个控制台控制多个地点的多个系统。他们广泛的客户群证明了他们卓越的、永远存在的客户服务。 osTicket 3.5 (2560 点评) 试用服...
Zendesk support与来自澳大利亚公司四Atlassian的Jira Service Desk产品服务是竞争关系。Atlassian是一家成立于2002年的澳大利亚公司,也是一家的SaaS公司,同时也是Zendesk产品最相近的竞争对手之一。Jira是Atlassian的工作流管理系统,帮助团队计划、组织、跟踪和管理项目。Atlassian还拥有内容协作云台Confluence。Atlassian大约三分之...
Zendesk support与来自澳大利亚公司四Atlassian的Jira Service Desk产品服务是竞争关系。Atlassian是一家成立于2002年的澳大利亚公司,也是一家的SaaS公司,同时也是Zendesk产品最相近的竞争对手之一。Jira是Atlassian的工作流管理系统,帮助团队计划、组织、跟踪和管理项目。Atlassian还拥有内容协作云台Confluence。Atlassian大约三分之...
Zoho Desk. Related reading: The best live chat apps for customer support The best customer service software How automation can help your customer support team This article was originally published in December 2018 by Jeremy Moser and has also had contributions from Jessica Lau. The most recent ...
Zendesk builds software for better customer relationships. With multiple products in its portfolio, Zendesk provides a customer service and support ticketing platform that gives businesses the ability to handle customer calls, emails, and other technical inquiries from a unified interface....