Zara operates the call center for this 212-355-1415 phone number Mon-Fri 9am-6pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 1,944 calls made in the last 90 days using our free, web-bas...
t selling it online anymore. Customer service said they would have a manager reach out to me in 24-48 hours.. nothing… I waited 1 full week before calling back to see what was going on. New customer service person claimed they tried reaching out but the number they had on file wasn...
This is about the 7th time in the period of a year I'm having to contact customer service regarding online orders. They claim they haven't had items in your returns and won't refund you for them! You can't speak to anyone, you get passed from agent to agent, I've been trying to...
Had to call Zara customer support in the US In setting up a return for a French online purchase the button to click return wasn’t working. There is no one to contact for Zara France. I called the US customer support to ask what to do. French Zara online service is horrible. No noti...
Zara has apparently completely eliminated the term "customer service" from its corporate philosophy. Anyone who shops online here should be aware that support is practically nonexistent. No contact person, no phone number, no help – just a chatbot that is limited to standard responses.The busines...
My Zara order (tracking number 5363*55) has been stuck in shipping for over a month. At this point, it’s clear that the package is either lost or severely delayed. I have repeatedly contacted Zara’s online customer service, but instead of providing a real solution, they just keep stall...
I purchased three pairs of jeans from Zara with the order number 54127415682, but the sizes were too small, so I obtained a return code and went to the courier. However, the courier said the return codes were invalid. I contacted Zara customer service multiple times, but I couldn’t get...
Zara Customer FAQ Top Answers & How-to Guides What is Zara's Phone Number? The question we are asked most often is about how to talk to Zara customer service. Click here for contact information, email and chat options, getting a live person, wait times and more....
ZARA, Apparel Industry Leader opts for Wavetec’s Customer Experience Solutions Get a Free Demo 02 Systems 02 Location Product/Solution: ZARA and it’s siblings, parented by Inditex, have had a rough but wholly good year. While online orders were up by 74% and almost all stores had ...
Faulty app, unresponsive online customer service The app won’t allow for payment unless it’s cash on delivery so that you don’t get your money back in case of return even if damaged item. Be careful if you buy a lot like us and properly follow up your refunds. The online customer...