RETURN AND REFUND WITH A GIFT RECEIPT If you want to exchange or return an item with a Gift Receipt, you have these options: If it is a purchase made in-store: go to a Zara store and you will receive the reimbursement on a Gift Card. If it is an online order: you can go to a...
Some of the Zara return policy is pretty straight-forward and some of it is a TOTAL head scratcher. We break through the clutter and figure it out.
I have my receipt that shows her identification number. I would like for corporate customer service with Zara to please reach out to Mrs. Sophia. Please please please Tip for consumers:Please have corporate service with Zara to reach out to me please? Products used:In store… however my ...
I just experienced a very upsetting time with trying to communicate with a virtual chat agent in reference to a return that I had not received. I went inside the store and returned a pair of shoes and was given a E receipt and when I discovered that I had not received my refund, I ...
Aside from the poor quality clothing, the messy stores, the horrible website experience, unpredictable sizing, and limited physical store locations they also have THE WORST customer service. Their return/exchange policy is ridiculous and unrealistic. Depending on the customer service rep you get assig...
I purchased over $350.00 in merchandise and changed my mind. I returned to the store just a couple of days later for an exchange, but I left my receipt at home. I could not believe that their ONLY policy was to return for the same item, but a different size without a receipt. Or ...
Use your QR code in the Zara app to: - Have all your online and in-store purchases linked. Identify yourself at the register in the store with your Zara QR and ask for the eReceipt. - Make returns in the store, online as well as in-store purchases. ...
I bought a pair of shorts and crop tank top. I went to the Yard House restaurant to eat and try on my clothing and then realized I did not have my receipt in my bag as expected. I returned to the store at 5:00p, 1 hour and a half after purchase to retrieve a receipt from reg...
Use your QR code in the Zara app to: - Have all your online and in-store purchases linked. Identify yourself at the register in the store with your Zara QR and ask for the eReceipt. - Make returns in the store, online as well as in-store purchases. - Pick up all your online orde...
- Having associated all of your purchases online and at physical stores. At a physical store, identify yourself at the till with your Zara QR code and request an e-receipt. - In-store returns for both online and in-store purchases. ...