Zara operates the call center for this 212-355-1415 phone number Mon-Fri 9am-6pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 1,944 calls made in the last 90 days using our free, web-b...
Phone Number: 1-855 635 9272. Working Hours: Monday to Friday from 8.30 am to 7.30 pm EST, Saturday from 10.00 am to 4.00 pm EST. Customer Service Number: 1-212 355 1415. Email ID: contact@zara.com Corporate Office Headquarters: 500 Fifth Avenue, Suite 400 10110 New York, NY USA,...
Item number: 5520/210/802 Bought a pair of pants at Zara Portugal, washed once at 30 degrees, and they are totally ruined. Item number: 5520/210/802. There are holes in several places and seams that have come undone. I cannot recommend these pants. Date of experience: July 25, 2024 ...
Orders not being fulfilled, multiple faulty items in one order, horrendous customer service from staff both in-store and via WhatsApp. Have tried to complain on more than one occasion and they don’t care! The quality of the items recently are abysmal. I used to be Zara’s number 1 fan...
If anyone from Zara is reading this review, please take action on order number ***2282. The order was charged to my card but after 2 months I still have not received the order. Very disappointed with my favorite brand! The customer service I contacted 5 times is simply useless. Service ...
I contacted them on Whatsapp and had to give a screen shot of my bank statement, details and codes of items bought and all my personal details including part of my bank card number. When I contacted them the next day to see if I could now exchange the item, I was bluntly told my ...
I just called their customer service number and briefly spoke to a rep by the name of Camilo. I was attempting to make an exchange of some items I ordered online which were delivered 3 weeks late and the rep continue to tell me that the policy is 30 days of shipping not delivery. He...
If you need to contact Zara, you can call them on phone number, drop them an email or send a message via social media. Zara is known for their high level of customer service and are always happy to help their customers. Why Don’t I get Zara coupons anymore?
I placed an order with Zara on November 6, 2024, and paid extra to ensure quick delivery. However, without any prior notification, my order was abruptly canceled. When I reached out to customer service, they simply informed me that the item was “unavailable.” I am extremely frustrated –...
and every single time the customer service agent told me that they cannot give me any information about the package because my husband bought it not me, even though I gave them my husband‘s email address full name phone number and we have the same address, it did not matter, they refuse...