I got the sofa (AFTER 3 MONTHS) that I could only buy online: in the online pictures the sofa had bed and storage. Turned out that you had to add these option separately via an email message. I've called the support and they blamed me to not have read the hidden product details "...
In parallel I called the online shop and they forwarded me to the customer service and the customer service told me that I need to discuss that with online shop, because it is their fault. She also told me that the color of what I have received is the same as what I ordered, even ...