Setup and placement What are the requirements to have an X1 Wireless TV Box?To have an X1 Wireless TV Box in your home, you'll need: Xfinity TV service. At least one additional X1 TV Box to act as the primary X1 device on your account. Xfinity Internet with an eligible leased wireless...
When troubleshooting an issue with your Xfinity X1 TV Box, you may be directed to restart the device or you may resolve it online with a system refresh. The easiest way to restart your TV Box is to say “Restart TV Box” into your Xfinity Voice Remote.If our system detects an issue th...
If you don’t bundle Xfinity TV and internet, you can still get DVR service, but it will come with less functionality than the X1 DVR. Or, if you don’t need DVR service, go with a standard TV box or HD receiver. Xfinity is also one of the few TV providers to allow you to use...
Setup and Troubleshooting: · View or personalize your WiFi name and password · Refresh your X1 TV box and troubleshoot your Xfinity devices · Check the connection status of your devices and get updates on service outages · Use the Xfinity assistant to ask questions and get help ...
Make sure that the remote is in line of sight with your Xfinity TV Box. Press the A button and choose Remote Setup. The TV Boc will now ask if you wish to use the remote to control your TV’s power and volume functions. Choose the Yes option. You will have to choose Yes again wh...
I requested waiver of $9.99 fee for DVR/X1 box and got waiver for one year. Also got waiver of $15 fee to mail the new box. And I asked to backdate my current bill to the lower rate – yep got that too for at least two months. He said he would try to backdate it further....
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To control an Xfinity X1 TV box with the XR15 remote, press and hold thei + Xfinitybuttons until on-screen instructions appear. Programming XR15 Remote to Xfinity Box Provide the code shown on the screen. Once paired, check if the remote functions correctly. ...
For the past month or so, we've had problems with experiencing pixelated, garbled pictures on several TV channels. I've tried resetting our X1 box, but it doesn't help. This problem seems to have been getting worse the past few days. It's easy to see on the pictures I took last ni...
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