Self-installing Xfinity internet service is straightforward. All you need to do is connect the Xfinity internet gateway (modem/router combo) to power and a coaxial cable (the same kind of cable used for cable TV) outlet. From there, follow the instructions provided via the Xfinity mobile app...
Once you've found the best spot for your gateway, follow the instructions to connect the coaxial cable to your gateway and active cable outlet. Make sure this connection is finger tight. If you have a single light on your gateway, your device will be ready to activate when it turns whit...
If you don’t need instructions, go directly to the Admin Tool. Why should I change my network name and password? Setting your own network name and password helps protect your home network from outside users, viruses and other threats. If you leave your wireless network unprotected, other pe...
then you'll incur a charge of $100. Xfinity does let you bypass this additional cost by selecting self-install, meaning it'll ship you a Getting Started kit, and you can activate the service on your own using the Xfinity app. Most markets will see no charge for self-installation, though...
to activate your service and verify all your home connections, then you'll incur a charge of $100. Xfinity does let you bypass this additional cost by selecting self-install, meaning it'll ship you a Getting Started kit, and you can activate the service on your own using the Xfinity app...
Can I bring my own equipment to Comcast?You can purchase your own retail modem for use with your Xfinity Internet and/or Voice service, as long as the equipment is certified to work on our network. Before buying from the retailer of your choice, please go to my device info to find cert...
The technician leaves the appropriate self-installation guide and equipment at your doorstep. We’ll perform all necessary outside work and follow-up with you to ensure your service is connected and working properly. In addition to the activation instructions, you'll also have access to videos, ...
You'll need to get DHCP setup instructions for your router from the manufacturer. Your connected device isn’t working right. Server or network maintenance. You might have to manually release and renew your IP address. This may happen when you: Have a power outage. Move your computer. Get ...
Power cycling all your TV Boxes and the gateway/modem. If you are unable to power cycle the TV Boxes, follow the instructions for restarting them. See Restarting your Xfinity X1 TV Box for more information. If you continue to experience issues after trying the above steps, please go to ...