Xfinity, just like most internet providers, gets mixed reviews. Negative reviews mention frequent outages in some areas and poor customer service. Check out what Kiana has to say about the internet connection: "
and proprietary internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also...
Xfinity has a track record of being one of the worst at satisfying its customers. Some recent reports suggest improvements occurred. However, it has not been enough to bring up the company’s customer satisfaction to even the industry average. In fact, it is still considered one of the worst...