@comcastcares just spent over an hour on live chat resetting my modem multiple times for the chat to disconnect after an HOUR+ of troubleshooting, now Im on a minimum hour wait call back- I literally pay $75 for JUST internet and yall just *** on me like its included in the plan ...
Important Note: I also previously got rid of the Comcast modem fee by purchasing my own modem and router –saving me another $15 per month (yes, Comcast has recently raised their modem rental price). This is something you 100% must do too. This is in addition to the $10/month TV box...