Here's how you'll queue up with Xfinity's callback feature. Go toXfinity's callback page, sign in to your account, and fill in a short form describing the issue you need help with. At the last step, provide Xfinity with your phone number and email address so that a support agent ...
Your Xfinity account number Quickest way to reach Xfinity customer service If you don’t have the information above, or you are not an existing customer, here is the quickest way to navigate the phone system to get to the correct department or to reach a live Xfinity representative: Call (...
By Phone at 1-800-xfinity (automated prompts) using an American Express, Discover, Mastercard or Visa credit or debit card or an ACH transfer from a valid savings or checking account with a U.S. bank. In person at an Xfinity retail store. Use thestore locatorto find the nearest location...
Do you have a phone to trade in? Get a virtual prepaid card up to $500 to help pay off your current phone contract when you trade in. Number transfer not required.How the trade-in process works Yes Save up to $500 No Estimated monthly device payment $45.83 This monthly payment estimate...
My problem started like in the beginning of March I had an outage and afterwards the service was constantly buffering. Then lost of connection to the devices went on for 2 weeks on and off. Took 1 week to get a live service agent on the phone. Had to repeat myself constantly 20x’s ...
Live in an area where Xfinity Internet service is available. Qualify for programs like the National School Lunch Program, housing assistance, Medicaid, SNAP, and others. New York residents may qualify through additional eligibility options (eligibility or enrollment in senior citizen or disability ren...
Is Xfinity the best or only high-speed internet option where I live? Am I planning to stay in my home or in an area where Xfinity offers service? If you’re pretty satisfied with Xfinity’s internet service and plan to stay with them, you may be able to save money by adding wireless...
I have been trying to watch Xfinity Stream on my phone away from home for the last five days either with data or wifi.I keep getting the message “We’re sorry. Something unexpected just happened. Please try again.” After going rounds with xfinity chat in which their support did not hav...
Good luck when trying to reach a LIVE person. Upon finally being able to I asked for a credit due to all of the outages and was told that most were only for an hour or less. With regards to yesterday said its most likely the wiring. That's funny as we have 3 smart TV's and ...
Xfinity’s live hours for its phone and chat agents are between 8:00 a.m. and 9:00 p.m. ET Monday through Sunday. If you need assistance outside of business hours, Xfinity Assistant is a 24/7 automated chatbot that can assist with common account, technical, or billing questions. ...