If you rent equipment through Comcast and have been notified that you are eligible for an equipment upgrade, please visit xfinity.com/equipmentupdate. Before purchasing a new modem, be sure to check My Device Info for compatible devices. Benefits of renting from us One advantage of renting an ...
Can I bring my own equipment to Comcast?You can purchase your own retail modem for use with your Xfinity Internet and/or Voice service, as long as the equipment is certified to work on our network. Before buying from the retailer of your choice, please go to my device info to find cert...
What are the Xfinity modem’s default user and password? By depressing and holding the recessed reset button on the back for 30 seconds, you can hard reset the device to its factory settings. Now, admin and password will be the default user name and password, respectively. References: Forgot...
try unplugging your equipment, waiting a minute, then plugging it back in again. This is commonly known as rebooting and often does the trick. When you’re logged in, ensure that your billing information is up to date, as that can cause issues regarding connectivity. ...
I decided to research this further. After logging intothe account(and clicking on “TV Equipment“), and “Edit” next to my TV Box, I found this: Click on the “I’ll watch on Xfinity Stream” box and you can get rid of your TV Box and DVR fees by switching to Xfinity stream an...
For a few months now, my modem (Arris Surfboard SB8200) has been dropping DOCSIS 3.1 downstream connection and reverting back to 3.0. I've been trying to troubleshoot but can't seem to find a...
1. Reconnecting Equipment The first step in restoring your Xfinity Internet service is to reconnect your equipment. Start by checking that your modem and router are properly plugged in and receiving power. Make sure all cables are securely connected to the appropriate ports. ...
If you cannot run a VPN with Comcast equipment or are facing VPN access being blocked in the Comcast network, make sure to check the steps we provided below. Can Xfinity see my VPN? Xfinity (Comcast) can get a hold of your online activity through data provided via your ISP modem, for ...
I have a NetGear Nighthawk CAX80 gateway. The downstream light has been blinking for several days, which the manual says means " The modem router is scanning for a downstream channel."...
Xfinity Flex equipment, installation, and specs Our Flex unit arrived in five days. Inside the box were the Xfinity Xi6 TV box, Xfinity XR15 voice remote, an HDMI cable, and a power cable. Installation and activation are a breeze. Plug Flex in, power it on, answer a few easy ...