How do I return my Xumo from Xfinity (formerly Flex) equipment?Go to xfinity.com/returns, and you’ll see a list of all the Xfinity equipment on your account. Select your Xfinity Flex streaming TV Box, and then you’ll be given two return options: Print a free UPS return label, then...
or tune-ups; minor adjustments and settings outlined in the user's manual for the Covered Equipment that the user can perform; (ix) costs related to any service request that results in customer education or no problem found; (x) Covered Equipment whose serial number has been altered or remov...
I decided to research this further. After logging intothe account(and clicking on “TV Equipment“), and “Edit” next to my TV Box, I found this: Click on the “I’ll watch on Xfinity Stream” box and you can get rid of your TV Box and DVR fees by switching to Xfinity stream an...
Sales reps should verify over phone the make/model of your electronic equipment to ensure compatible for streaming services to work as intended for optimal performance. This would make sure customers have a good experience getting up and running efficiently and effectively with the new service being...
How do I return my Xumo Stream Box? Go toxfinity.com/returns, and you’ll see a list of all the Xfinity equipment on your account. Select your Xumo Stream Box, and then you’ll be given two return options: Print a free UPS return label, then pack it in the original shipping box...
Return the device to any Xfinity Retail Store or UPS Store location. Comcast has teamed up with UPS to accept Comcast equipment returns at no cost to you. You can also check with your local municipality for electronic recycling. With your help, we are caring for the planet by ensuring our...
cleaning, or tune-ups; minor adjustments and settings outlined in the user's manual for the Covered Equipment that the user can perform; (vii) costs related to any service request that results in customer education or no problem found; (ix) Covered Equipment whose serial number has been ...