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Hello, I'm Tom Karinshak, President and Chief Customer Experience Officer at Comcast. Teammates around the world are working hard every day to make sure we deliver the superior experience you expect and deserve. If you have a question or a concern about your service, we have several ways fo...
I was a prepaid customer with a Platinum rating. I called them the next day and was told they had no solutions because I had been with them for 18 years and only new customers could get discounts. The store manager told me about the bait and switch way they do business and if you ...
24/7 customer service Unlimited calls within the US and to nearly half of the world with Xfinity Voice The xFi Gateway with advanced security features and WiFi 6E technology Things to Consider: 1.2 TB internet data per month (in select areas). Charges extra for unlimited data. The cheapes...
• Xfinity Rewards. Enjoy special perks, unique experiences, and product benefits just for being a customer. Customers who rent our equipment get even more: • Everything you need to manage your account, all in one place — pay your bill, view your plan details, change or upgrade your ...
then another 5 just to load the next page. The app is fully updated and my phone is less than 4 years old. As for customer service, it's almost better to go to a store near you than to even attempt to call. My cable line going from the street to my building got clipped by a ...
Power, Xfinity TV customer satisfaction ranked in the middle of the pack in every region it has service. Overall, it was higher than other cable providers like Spectrum, but lower than satellite providers DISH and DIRECTV. Xfinity TV FAQs How much does Xfinity cable cost? The Xfinity TV ...
In speaking with the Xfinity loyalty/retention specialist, I (unsuccessfully) tried to negotiation away the now $10 TV Box fee. He did note, however, that I could get rid of that fee if I replaced the Xfinity TV Box with my own customer owned-partner device and use theXfinity Stream app...
The only solution I had remaining was to drop the security program. I went to an Xfinity store with my equipment to return and encountered the rudest and most unprofessional customer service person I have ever experienced. They informed me that I had signed a 3 year deal for the security sy...
The xfinity store could not help nor did they try to make any attempt to keep me as a customer. I've reported them to the BBB, because this is a scam move. My phone worked fine, except for vm, once I called them about...