Hello, I'm Tom Karinshak, President and Chief Customer Experience Officer at Comcast. Teammates around the world are working hard every day to make sure we deliver the superior experience you expect and deserve. If you have a question or a concern about your service, we have several ways fo...
Xfinity customer service online Xfinity offers a robust online support with four specialized tools. You can access support tools through several different platforms: Chat with the Xfinity Assistant (available 24/7) Follow the above URL and click the tile labeled “Ask Me Anything.” Support ...
Customer service, when talking to actual humans, is always incredible. Special shout-out to two folks currently working a case for me, Rushita and Omkar. The real problems lay in their management, clearly. Their automated chatbot, when trying to connect to someone for troubleshooting, can only...
24/7 customer service Unlimited calls within the US and to nearly half of the world with Xfinity Voice The xFi Gateway with advanced security features and WiFi 6E technology Things to Consider: 1.2 TB internet data per month (in select areas). Charges extra for unlimited data. The cheapes...
Despite their improvement, Xfinity TV’s customer satisfaction score still came in lower than AT&T and Verizon but above satellite providers DISH and DIRECTV. J.D. Power According to J.D. Power, Xfinity TV customer satisfaction ranked in the middle of the pack in every region it has service...
then another 5 just to load the next page. The app is fully updated and my phone is less than 4 years old. As for customer service, it's almost better to go to a store near you than to even attempt to call. My cable line going from the street to my building got clipped by a ...
I finally contacted customer support. They told me my modem was connected to another user. I am the only person in my house, this modem is the only one I have ever use Greetings, @user_924c17! Thanks so much for taking a moment out of your busy day to leave a post on our ...
• Xfinity Rewards. Enjoy special perks, unique experiences, and product benefits just for being a customer. Customers who rent our equipment get even more: • Everything you need to manage your account, all in one place — pay your bill, view your plan details, change or upgrade your ...
How much is Xfinity’s installation fee? Is Xfinity Internet Down? Is Bundling Xfinity Internet and Mobile Worth It? Author -Austin Aguirre Austin worked as a broadband technician installing and troubleshooting countless home internet networks for some of the largest ISPs in the U.S. He became ...
When my internet promo rate expired, I called Comcast’s customer retention department and they worked with me on the price. I have a separate post where I outline the best ways to lower your Xfinity bill. I’ve done my best to provide you with a detailed review of my hands-on experien...