Worst Customer Support experience I have had with any type of service throughout my lifetime. An absolute ripoff. You will end up calling many times and spending many hours each time with the promise that they resolved your issue but they never do fix it and if you keep tracking it down...
It took hours for mine to finally show in my rewards that they had been claimed. I wish they offered them to every customer with no limit on claims. U user_0e9aa2 Visitor • 3 Messages I also received an offer on free Kung Fu Panda 4 tickets this morning and it was too shaded ...
The Xfinity customer service phone number is 800-934-6489. If you want to bypass the phones, you can contact Xfinity online atXfinity Support, where you can chat with a representative at all hours of the day, find an Xfinity location near you or visit a variety of help and support forum...
I am having the same problems and after seeing this it is very likely I will not enjoy my time as an Xfinity customer. This will only be another stress in my life. Thanks for nothing Xfinity! 1 year ago 2 XfinityJeniece +25 more Official Employee • 2.6K Messages Hey...
When my internet promo rate expired, I called Comcast’s customer retention department and they worked with me on the price. I have a separate post where I outline the best ways to lower your Xfinity bill. I’ve done my best to provide you with a detailed review of my hands-on experien...
not all of them are based in the U.S. On several occasions, especially after office hours, we were directed to an offshore call center based internationally. The good thing is that Xfinity is transparent about outsourcing its customer support. When we asked one of the agents if he's in ...
I doubt you even go through the problem of reading your customer reviews. Because you care so much. The best part is she was sending me to technical support and hung up on me. So no explanation to tech, no notes, no help from her and no tech help. All I want is to pay for what...
When my internet promo rate expired, I called Comcast’s customer retention department and they worked with me on the price. I have a separate post where I outline the best ways to lower your Xfinity bill. I’ve done my best to provide you with a detailed review of my hands-on experien...
I was actually just on chat with Xfinity Customer "Service" trying to find a way to lower the price of my internet plan. Of course, they tried to sell me on coming back to Xfinity Mobile, assuring me my phone would be 100...
Since March, I had been contacting Customer Service via numerous phone calls and web chats (had to contact them each month and each conversation could take up to a couple of hours) without any success in getting the credit corrected. After posting in this ...