There's never been a better time to add a line to your Xfinity Mobile account. See how to use the Xfinity app to add a line in your account, below. Adding a line To add a line to your account: Sign in to the Xfinity app using the Primary user's Xfinity ID and password. Select...
During the first 14 days you own your device, you can chat with our NOW Mobile team for support. After 14 days, please contact your device’s manufacturer to determine if warranty support is available to you. If you’re having issues with your device, you can always chat with us for ...
After my last reply, I was in touch with chat support again and they suggested another tech come out because the first one "must have missed something." I agreed and within a few days another tech was out to take a look. Immediately he started pointing o...
• Click the "Direct Message" icon in the upper right - it looks like a chat bubble • Click the "New message" (pencil and paper) icon just to the right of Conversations • Type "Xfinity Support" in the "To:" line - do not use the Employee's name! ...
Curious if anybody had this problem and got this issue resolved with Xfinity. I went in circle with them around 3 times on chat support, resetting VM passcode, last one readding missing VM feature to my line but none of these help. I started getting them after switching back from Android...
If you have a complaint regarding your Xfinity TV service or your bill, you will find information on contacting us through chat or by phone athttps://www.xfinity.com/support/contact-us. Also, you can visit us at one of our Xfinity store locations. ...
” The Field-Techs have replaced my router more than twice and installed a new dedicated cable line into my unit. When they are here running tests, the service appears solid. When they leave, it mysteriously goes bad again. I have been back in forth in chat support and I am just ...
It takes over an hour with a chat agent who constantly tries to upsell me on a phone plan. Then, they try and change my plan to "help" me lower my bill when I specifically requested not to change anything. Over an hour later and my bill went up $5 a month. And I only had to...
Xfinity’s chat and call scheduling services eliminate many of the problems you’ll have during a typical support call, but they’ll still need to verify your identity via phone or chat. To save time during your call, follow these tips: Make sure you have your name, account number, and ...
The Xfinity customer service phone number is 800-934-6489. If you want to bypass the phones, you can contact Xfinity online atXfinity Support, where you can chat with a representative at all hours of the day, find an Xfinity location near you or visit a variety of help and support forum...