Xfinity TV and Internet Stopped Working Fix Before you get in touch with an Xfinity customer service agent, there are a few troubleshooting steps you can perform yourself. 1. Check for Network Outages If you’ve used Xfinity for a while and your box never struggled to hold the signal before...
Fixing The Yellow Light On My Xfinity Cable Box As we mentioned, the best thing to do here is explain what causes the problem before we get to the troubleshooting element. That way, if something similar happens again, you’ll be well equipped to deal with it quickly and effectively. ...
May I also ask what troubleshooting steps you have tried such as restarting your cable box? I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from th...
I am having simlar problems these past coulple of weeks with pixilating, audio, and jumping on ABC so I dvr do they can see. I have been having issues with other things so the replaced the tv cable box, cable from poll and in house. Did not have this iss...
Restoring factory defaults under Troubleshooting > Reset/Restore Gateway Make your selection for “Factory Reset/Restore.” Hold off till the router restarts. Method 2 – Pressing the Reset Button Press and hold the Reset button for 30 seconds while your Xfinity router is powered on. You might ...
If I downgrade to NOW TV from Xfinity X1, can I use my existing cable TV boxes? No, you can't watch NOW TV with your current Xfinity X1 equipment. Can I watch live TV? Yes, you can watch 125+ live channels as part of the NOW TV live streaming service, including TV from networks...
Troubleshooting tips for Xfinity TV service disruptions during an outage: Check if the TV set-top box is on and properly connected to the TV and power source. Ensure that the cables connecting the set-top box to the TV are securely plugged in. ...
Limited assistance with troubleshooting Self-install Xfinity internet Cost: $15 kit shipping fee (free to pick up at an Xfinity store) What you need: Self-install kit, Xfinity compatible modem, existing Xfinity cable line. Bonus: Xfinity app downloaded on Android or iOS device How long it ta...
If the WPS button on your Xfinity router isn’t working, try these troubleshooting tips:Check Your Internet Connection: Make sure your internet connection is stable. Reset Your Router: Disconnect the power cable from the back of the router, wait for about 30 seconds, then reconnect it. Once ...
Restart Cable Boxes Find out how to reset your Xfinity cable box to fix larger service issues like on-screen errors, missing channels, and more. Check for Local Outages View the Xfinity outage map and find out when an area will be back online. ...