If you're a customer with xFi Advanced Security, you won't be able to access this feature if you choose to enable Bridge Mode on your gateway. Learn more about xFi Advanced Security. In addition, if you already activated WiFi Boost Pods, you won't be able to enable Bridge Mode. Learn...
Check Bridge Mode and antennae for third-party routers If you use your own router along with your gateway, make sure the gateway is in Bridge Mode. Learn more about Bridge Mode. You'll also want to position the antennae of your router so that one is pointing vertically (12 o'clock), ...
In order to activate and control your door lock from the Xfinity app, make sure your xFi Gateway isn’t in Bridge Mode. Door lock activation also requires a supported mobile operating system; see how to get started with Xfinity xFi for details. Add and Pair Your Door Lock Sign in to ...
Depending on the line of service, gateway model, Bridge Mode status, or modem you have, the available app features will vary. If you’re a new Xfinity Internet customer, you can begin using the Xfinity app while waiting for your professional install appointment or Getting Started kit. Using ...
The app will check to confirm you aren't in Bridge Mode and that your SSID are combined. If not, you'll be presented an option to update your settings. The app will check to confirm that your home network is password protected. If not, you'll be asked to update your security mod...
See Using Bridge Mode on your gateway for more detail. Can Pods be placed outdoors?No. Pods are not meant for outdoor use and should not be placed outside of your home. To extend WiFi coverage to an outdoor location, place one of your Pods in an inside wall outlet that is closest ...
If you have bridge mode enabled on your Xfinity xFi Gateway, you won't be able to use: Self Protection. Cameras. Video doorbells. Other Xfinity xFi features (i.e., Advanced Security and WiFi Boost Pods). FAQs Where can I purchase the Xfinity Video Doorbell?The Xfinity Video Doorbell is...
Check Bridge Mode and antennae for third-party routers If you use your own router along with your gateway, make sure the gateway is in Bridge Mode. Learn more about Bridge Mode. You'll also want to position the antennae of your router so that one is pointing vertically (12 o'clock), ...
See Using Bridge Mode on your gateway for more detail. Can Pods be placed outdoors?No. Pods are not meant for outdoor use and should not be placed outside of your home. To extend WiFi coverage to an outdoor location, place one of your Pods in an inside wall outlet that is closest ...