High Bill Adjustment Regulation Single-unit residential customers can request a High Bill Adjustment once for up to two consecutive billing periods in any three-year period, if certain criteria are met. This change represents a $2 million investment by WSSC Water toward improving service to our ...
Bill adjustments If you receive a higher than normal bill, you may be eligible for a billing adjustment: Leaks: Toilet leaks are the leading cause of high bills for our customers. Learn how much water a leaking toilet can waste and how to check your toilets for leakshere. ...
CAP customers will now qualify for a High Bill Adjustment if the high usage is at least 2.5 times greater than their historical usage. The program adds a sewer-only adjustment for water lost to a leak that does not enter the sewer system. Example: A leak from an outside hose bib – ...