WSJF Score: 5+3+8/8=2.00 Task 3: Deploying AI Chatbots for Customer Service Value to Business/User: 3 (Improves efficiency but might not be the primary demand of users) Time Criticality: 2 (Low urgency, as current customer service channels are adequate) Risk Reduction/Opportunity Enabl...
Weighted Shortest Job First (WSJF) is a tool used in theScaled Agile Framework(SAFe) to help teams prioritize a list of initiatives. A team calculates each initiative’s score as thecost of delaydivided by the job’s size or duration. The team then prioritizes those items that receive the...