(When I interviewed Metro CFO Peter Benjamin in 1999 for a piece explaining the then-new SmarTrip system, he said upfront that Metro wanted to make the price of any one ride as invisible as the cost of a single drive.) It’s funny how a good interface can make complexity vanish. ...
SmarTrip on MARC: Baltimore City and WMATA have an interoperable SmarTrip card. But the transit option that connects them—the MARC train—does not accept SmarTrip. WMATA should work with the Maryland Transit Administration to change this and truly connect these two urban centers. We are biase...