The latest news, analysis and opinion on Wizz Air. In-depth analysis, industry insights and expert opinion
The UK CAA has told Wizz Air to change its policies and re-examine passenger claims after months of complaints about the airline's behaviour.
Wizz Air – one of Europe’s top ten biggest airlines – have announced an ‘all-you-can-fly’ subscription service for just €599 per year. “Whilst they really do mean ‘unlimited’ clearly there are terms and conditions and I’d flag that you have to reserve your ticket 72 hours bef...
are managed eg your case will be dealt with and compensation paid in their timescales, I would expect this not to be a fight. Some complaints are due to waiting a long time, it takes as long as it takes and patience is required. My claim took 4 months to receive ...
However the email was mistakenly misdirected and sent to the customer. This in itself is against Wizzair’s strict policy of “non-interference” regarding all customer emails. This is the second only known email ever sent to a customer. The first one was “lost,” but is rumored to have...