or contact us via contact form, mail or e-mail, we need information to help you with your request and to answer it. We also use this information to optimize our services. Please contact us for your support requests primarily via our ticket system (https://www.wizard101.com/CustomerSupport...
Memberships and purchases of virtual currency for any Company game are non-refundable unless there are technical issues that prevent initial access to the game and cannot be resolved by customer service. All purchases for in-game items are non-refundable. Refunds will not be given to players wh...
a wizard can be integrated into a customer support system to provide guided assistance for common issues or questions. it can help troubleshoot problems, suggest solutions, and direct users to relevant resources, reducing the need for direct support interactions. are there any considerations for ...
I ended up paying them 101 euros for a license, but I didn't read the fine print, and they charged me the same amount again a month later for their darn subscription. It felt like a scam, and I couldn't get my money back from them. I deleted their program and will NEVER deal ...
In drop servicing, the customer often doesn’t know that you intend to hire another service provider to complete their request. Even so, when you choose quality service providers to work with, it can be a fairly lucrative business model to get into. ...
One of the best user interfaces of any customer service software I’ve tried Live chat inbox is complete with lots of contextual information about the customer, enabling agents to deliver more personalized communications Integrates well with other Freshworks products ...