If a service provider doesn't have a large customer base yet or hasn't collected many reviews, negative feedback can pose a considerable threat to their company's reputation. This is why it's so important to actively collect reviews and ratings and encourage satisfied customers to share their...
A VoIP system is HIPAA compliant if it uses end-to-end encryption, secure data storage, and access controls to protect patient information. The VoIP provider must sign a Business Associate Agreement (BAA) to ensure compliance with HIPAA regulations. Additionally, staff should be trained on HIPAA ...
Communications policy is littered with neologisms — syndicated exclusivity, interconnected VoIP, retrans, deintermixture — seemingly invented by FCC lawyers to discourage prying eyes. This vast network of policies and terms has built up over the decades, creating around communications law ...
KDI has been a fantastic partner for the Staten Island Yankees, providing us with first class equipment and first class service. When we decided to find a new Official Office Technology Provider, we were put in touch with KDI. Our representative worked with us each step of the way to ensure...
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Whatever your needs – Internet access, VoIP, dedicated servers, network monitoring or management, our single-source approach delivers you best-of-breed equipment and service. Processes and Procedures I2B Networks SSAE 16 certification is more than just a checkmark – it is the way we run our ...
MS Teams' call route creation process is less so.Teams-Compatible Hardware OnlyIf you’re looking to use your UCaaS solution with your existing VoIP phone hardware, you’ll first need to carefully determine whether or not your existing hardware is compatible with Teams. This is because Microsoft...
With everything else occupying the service provider's plate, why the rush? And who is pushing this? Why such intense concern about FMC today? Perhaps it is because study after study shows that consumers are shutting off their fixed-line voice service and converting into mobile only consumers....
The Mail Server may be resident in your company, (e.g. Microsoft Exchange Server) or may be provided by your Internet Service Provider. Once the message is received, it can be stored locally on the user's machine, remotely on the Mail Server or in both locations. In the mid to late ...
Google and the NSA: Who's holding the ‘s**t-bag’ now? — It has been revealed today, thanks to Edward Snowden, that Google and other US tech companies received millions of dollars from the NSA for their compliance with the PRISM mass surveillance system. — So just how close is Goog...