Pass the ITIL exam and obtain the ITIL Foundation certificate through our comprehensiveITIL® 4 Certification Training Courseprogram. Emerging Trends in IT Service Management The use of artificial intelligence (AI) and machine learning (ML) to improve service efficiency and predictive capacities is one...
Every manager has to take informed decisions that can make a difference in what they do. 7. Strong Organizational Skills They are also in charge of developing and implementing customer service rules and procedures. When speaking with clients, he or she is also expected to provide a ...
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Professional #Scrum Master #PSM, #Agile #Coach, #PMP Instructor, PMI #ACP, PMI #PBA, #ITIL, Editor of the Agile #PM Weekly, #Lean Thinker, #Productivity Hacker. bit.do/SkyrocketProdu… Michael K Spayd: @mspayd #AgileTransformation coach, #ConsciousIntegralLeadership, #IntegralAgile co-or...