Long story short, after putting the machine back together I found this site today and read about the latch issue and said to myself, what the heck, let me see if by closing the door like they say here the machine will actually start washing (it was filling with water and draining befor...
i replaced the refrigerator with ge profile and after that one experience - every major appliance with ge profile since then. i bought this dryer and matching washer and was amazed by everything it does. the automation and app integration is mind blowing. i keep it set to washer link...