The VAT is added on top of the customs value, plus the duty (that is also based on the customs value). However, VAT added on imported products is treated as VAT paid on purchases made within the EU (including purchases from other EU states). This means that the VAT added on the impo...
We can search in your QBO since you didn't find anything in QBSE. The invoice should be listed under the customer's profile if you've successfully created or sent it. Aside from that, you'll also see a record in your Audit Log report. It's also a good idea to ask your client if...