When East Meets West in Building Organisational Resilience:… 93 our data, we realised that the companies did not only 'jugaad' but when building organisational resilience, they combined it with some practice
Our coding of data started with the search of the elements of organisational resilience mentioned in prior research: robustness and adaptability. However, during the coding new insights emerged from the data, which did not fit this classification. Instead, the informants described improvised, innovativ...