With the WhatsApp Business API, deploy an end-to-end communication platform IVR Deflection: Quick Service and Satisfied Customers Simply route Incoming calls to WhatsApp and Optimise Call Volumes & Wait Time. Boost First Contact Resolution Rate & Customer Satisfaction...
1.首先,区别于WhatsApp其他两款产品,wa api是不支持WhatsApp App登录的,也就是说没有app端口。Api俗称可以用接口的方式进行消息的收发。目前Meta旗下有很多家合作的BSP(business solution platform),不管你是选择哪家BSP,都支持对应的收发消息接口,这就为很多企业集成消息到自己的CRM系统中提供了便利。当然,您也可以...
WhatsApp for Business: Reach your customers on their preferred communication channel WhatsApp powers communication between businesses and customers globally. With the advanced features of the service, the implementation of versatile communication is easy at every stage of the customer journey. Sending auto...
超全科普！一文搞懂WhatsApp API新消息模板 今年3月，Meta发布了新的WhatsApp API消息定价规则，自6月1日起，WhatsApp Business API会话种类由原来的两种调整为四种：（1）服务型会话（Service message）——由用户主动发起的会话 （2）营销会话（Marketing message）—— 由Marketing类型的消息模板开启的会话。（3）...
Is the service GDPR-compliant? Is the integration of WhatsApp API complex? Can I connect existing CRM, Contact Center, or HR systems? Is WhatsApp API free? How to apply for WhatsApp Business API? Relevant and convenient services via the WhatsApp Business API with an official WhatsApp Enterp...
WhatsApp Business API是为企业用户特殊发布的接口,每一个希望使用WhatsApp Business API的企业首先都需要通过官方的审核流程,这一流程需要通过WhatsApp BSP(官方授权的解决方案服务商)来协助完成,他们是企业与客户交流中善用即时通讯的专家。 目前国内的WhatsApp BSP很少,已知的只有engagelab,可以直接访问他们网站自助开通...
开启WhatsApp Business API需要与像cm.com这样的Facebook官方授权WhatsApp Business API服务商合作。 (图片来源:cm.com) Mobile Service Cloud客服云升级客户服务 如果企业的客户互动渠道超过了3个,客服人员效率低下,那么可以搭配MSC客服云平台一起使用。通过一个整合了短信、邮件、语音、WhatsAPP、在线聊天工具等在内...
WhatsApp Business API号独有的功能介绍 广播讯息(WhatsApp Broadcast) WhatsApp Business API支持的广播规模远大于个人和普通商业账号,能够满足大量客户的消息发送需求。企业可以利用API与自己的系统集成,自动化发送大量消息,这些模板消息可以是通知、提醒等。不过,WhatsApp对这种主动发送给客户的消息有严格的规则,发送模板...
// Install the C# / .NET helper library from twilio.com/docs/csharp/installusingSystem;usingTwilio;usingTwilio.Rest.Api.V2010.Account;classProgram{staticvoidMain(string[]args){// Find your Account SID and Auth Token at twilio.com/console// and set the environment variables. See http://twi...
// Install the C# / .NET helper library from twilio.com/docs/csharp/installusingSystem;usingTwilio;usingTwilio.Rest.Api.V2010.Account;classProgram{staticvoidMain(string[]args){// Find your Account SID and Auth Token at twilio.com/console// and set the environment variables. See http://twi...