Those things most customer service agents do hundreds of times on a daily basis. Assigning messages to the right agent. Labeling a conversation. Sending out CSAT surveys. These are all things you can easily aut
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WhatsApp has made it simple to switch phones. You can back up your WhatsApp data to Google Drive or iCloud, depending on your smartphone, and then restore your chats and media on your new phone. However, there are some quirks to the restoration process. At times, yourWhatsApp backup may...
Send Now: Send messages immediately. Scheduled Broadcasts: Plan messages for specific times (hourly, daily, or specific date and time). Benefits of Scheduled Broadcasts: Improved time management. Consistent communication with users. Enhanced Targeting: ...
9. Shipping Update Customers love to know where their packages are. Use shipping updates to keep them in the loop: Dear {1} Thanks for your order. Your order has been shipped. Your tracking number is {2}. Enjoy your purchase. 10. Ticket Update ...
This is a message you set to automatically inform customers when you’re unavailable, setting clear expectations for response times. This ensures customers know they aren’t being ignored and enhances trust. For example, if someone reaches out to you on WhatsApp and you are unavailable, WhatsApp...
September 15, 2021: WhatsApp is going to let you transcribe voice notes, for those times you can't listen in Voice notes are useful, but only if you can actually listen to them. If you can't they're basically useless, and that may be why WhatsApp is going to give you the option ...
ControlHippo improves response times and reduces the overall workload on support teams. Features WhatsApp Web Multi-Number access WhatsApp shared inbox CRM integration Multi-User Access WhatsApp Business API Pricing ControlHippo provides a 10-day free trial. $20 per user per month. 7. Brevo...
Knowing your peak times can help adjust your posting schedule for when your audience is most active. Create Your Small Business Logo Today Create Beautiful WhatsApp Stories with BrandCrowd Today WhatsApp is more than just a simple chatting tool—it’s a way to engage more personally with your...
Total connection time and Times of Heart Heart click times. When using “Whats Sense”, you will need the following permissions, Location permission, Starting from Android 6.0 and later, Bluetooth require you must turn on the location permission. so when you use the “Whats sense” application ...