In this blog post, we’ll delve into the world of CES, exploring how to measure it effectively, what a good score looks like, and how to use this data to create a smoother, more effortless experience for your customers. Let’s get started. What Is a Customer Effort Score (CES)? Cust...
My story goes something like this… There’s no one way to find the beginning and end points of your memoir, but primarily, this should be rooted in the first piece of advice: have you achieved the “why”? If so, end it. Don’t Get Stuck on Facts ...
Or are the true visionaries the ones in the trenches? Give the right people the opportunity to share the knowledge they have. Motivate them to share. Encourage your “idea people” and internal experts to share their knowledge. Give them a platform to do that – whether that be through a ...
ascientistnamed Alfred Wegener decided to investigate some obvious facts that he found curious about the way the Earth was put together. There were certain similarities between the edges of continents where it looked as though they had
One boy has written that he has been in the trenches sixteen days at a time.” (id) In Trinity, “Trinity High School has suspended on account of Spanish influenza. Some of the older people say, this is the first time the doors of Trinity has been closed in October for over 70 ...
Now, these three observations didn’t necessarily mean the renter was struggling with hoarding, but they were good indications it was at least headed in that direction. It’s important when you first suspect hoarding not to jump to conclusions or make quick judgments; and we’ll go into why...
Paul Maritz, CEO of VMware, sees virtualization as one piece of the platform VMware intends to offer a mobile, cloud-enabled world
Again, all it would take is a response like, ''We intend to at some stage in the future'' or if in the negative, ''No, we don't intend to improve FC, all focus will be on the new project''. I would be happy with either response. ...
In this article, I’m going to reveal the common problems that cause men to lack motivation and energy in men as well as practical solutions–from in-the-trenches experience–you can implement today to fix this problem once and for all.
It’s always a good day when American loving White men are not lured into the trenches in a hoped-for Race War being tirelessly fomented by Rev 2:9 and 3:9 mentioned Satanists. As an example of Social Impact outrage orchestrated by the conspiring ilk who labeled us all hackable animals...