Improved alert understanding: Scenario-based documentation provides a more intuitive understanding of K8s alerts. Enhanced threat response: Alerts are enriched with valuable context, enabling faster and more accurate responses. Proactive security testing: The new simulation tool allows you to test your ...
Crucially, OpenTelemetry is vendor- and tool-agnostic, meaning that it can be used with a broad variety of observability backends, including open-source tools like Jaeger and Prometheus, as well as commercial offerings. OTel is a Cloud Native Computing Foundation (CNCF) project, built to function...
GA: ServiceNow integration is now generally availableMarch 12, 2024We're announcing the general availability (GA) of the ServiceNow integration.Preview: Critical assets protection in Microsoft Defender for CloudMarch 12, 2024Defender for Cloud now includes a business criticality feature, using Microsoft...
Webex Contact Center CRM Connector for ServiceNow's Xanadu Edition Enhance your contact center operations with the Webex Contact Center CRM Connector for ServiceNow's Xanadu Edition. Easily integrate your Webex Contact Center data into ServiceNow, providing your agents with a unified view of customer i...
tool for coordinating customer-service tasks. Customer service software connects every part of your organization—front, middle, and back office—to help streamline operations and more consistently meet customer needs. Whether from finance, engineering, billing, operations, or any other line of business...
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Enhance your contact center operations with the Webex Contact Center CRM Connector for ServiceNow's Xanadu Edition. Easily integrate your Webex Contact Center data into ServiceNow, providing your agents with a unified view of customer interactions. Simplify processes, improve efficiency, and deliver excep...
ServiceNow's knowledge management product offers support documentation in several categories. Zendesk Guideis a knowledge base tool that includes collaboration features that enable multiple people to work on projects simultaneously. Zendesk is a help desk tool, so Guide integrates with a ticketing system...
Crucially, OpenTelemetry is vendor- and tool-agnostic, meaning that it can be used with a broad variety of observability backends, including open-source tools like Jaeger and Prometheus, as well as commercial offerings. OTel is a Cloud Native Computing Foundation (CNCF) project, built to function...
This interactive tool gives you the ability to see how Rules, Signals, and log sources map to adversary actions using the MITRE ATT&CK® Matrix for Enterprise. The MITRE Explorer can be used to identify gaps in coverage and understand the impact of specific log sources and Rules to the ...