in the mildest cases, to bad decisions—and, in the most extreme cases, to death and suffering on a massive scale. These qualities can be boiled down to a belief, on the part of the leader, that he or she—and usually he—is the only one who knows what...
A few years ago, I came up with this thought on what makes a leader: “Standing at the front of the line does not make one a leader. Leadership must be, to some degree, the art of dissent. Only by challenging the conventional and approved, and convincing others to do the same, can...
They need to be enabled by both a certain set of skills and an underlying mindset. Let me build on that. From a skills point of view, we look at what it takes to display the leadership behaviors in the context effectively. And if a leader is able to consistently perform those behaviors...
We look at the skills needed for great team leadership and where a good team leader focuses most of their time in helping to run a contact centre. The Role of the Team Leader A contact centre team leader is [&hellip.
Women in Leadership Series: Lessons in Mastery: Emergency Services and Non-profit LeadershipSaving lives, being there in disasters, providing emergency assistance to those who have experienced the most devastating of losses- it’s all in a day’s work to tonight’s leader in her role at the ...
Life is what you make it, but hard work makes a difference. 21. “Life is what you make of it. You can make it easy on yourself or you can make it hard.”— Deep Roy 22. “Life is what you make it.”— El-P 23. “This life is what you make it, so if you have a choi...
Awkward phrasing and pretence of politeness make Chris Heaton-Harris’ letter more sinister, writes Trisha Greenhalgh
What Makes a Good Leader? It's the age-old question senior members of the team always ask themselves... "What makes a good leader?" and "Am I one?" Speaking from personal experience, it's a tricky question to answer. I've had great leaders. Ones that have inspired me, guided me,...
Prayer makes your heart bigger, until it is capable of containing the gift of God himself. Prayer begets faith, faith begets love, and love begets service on behalf of the poor. —Mother Teresa 4 motivational quote by Mother Teresa
Innovative ideas can be big or small, but breakthrough or disruptive innovation is something that either creates a new category, or changes an existing one dramatically, and obsoletes the existing market leader. We can obsolete ourselves or someone else, and it can be ‘sexy’, or address a...