Voice or speaker recognition is the ability of a machine or program to receive and interpret dictation or to understand and perform spoken commands. Voice recognition has gained prominence and use with the rise of artificial intelligence (AI) and intelligent assistants, such as Amazon's Alexa and...
Today, AI powered chatbots and voice assistants can help resolve low-value calls and relieve beleaguered customer service teams during sudden call spikes. With conversational AI, it is possible to categorize calls based on what the customer is looking for, their past interactions with the brand, ...
Your brand’s voice is its personality. And just like your personality makes you unique and attracts like-minded friends, your brand’s personality can help it stand out and build a strong customer base. Here’s how. When you think about how your favorite brand communicates, what comes to ...
Voice of the Customer (VoC) is a term that describes your customer’s feedback about their experiences with and expectations for your products or services.
voice dialing and voice search. Users can respond to a text without looking at their devices. On Apple iPhones, for example, speech recognition powers the keyboard and Siri, thevirtual assistant. Functionality is available in secondary languages, too. Speech recognition can also be found in word...
2. Voice SEO Given the substantial amount of search that is being done via voice assistants like Alexa and Google Assistant, there is a high probability of routine, daily voice search optimization becoming a pivotal and leading factor. 3. Interactive Content Interactive polls, quizzes, and video...
Email verification: Similarly, email verification sends a verification link or code to a user’s provided email address for confirmation. This service is available through Sinch’s enterprise-grade email solution,Mailgun Optimize. When it comes to flash call, data verification, voice verification, ...
Varied voice. AI tools offer scientific, informative, didactic, persuasive, informal, casual, or negative tone content. Set your tone of voice beforehand to generate perfect content pieces. Readability and flow. AI content is super-readable and doesn’t seem generic. The algorithm also explains ...
voice technology tutorials What is an AI Audiobook Narration? A study report states that 46% of the US population spends more timeconsuming audio content. It is interesting to know that in this year, this part of population spent more time listening to audiobooks, podcasts, and audio articles...
Voice of the Customer (VoC) is a term that describes your customer’s feedback about their expectations for your products or services.